Category Archives: Important Alerts & Scams

3 Consumer Scams to Be Aware Of

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New twist on an old phone scam:

Phone scams are nearly as old as Alexander Graham Bell, but fraudsters have invented a new trick to beware of. It’s called the “can you hear me” con.

Scammers will call your phone and ask if you can hear them, but if you answer yes, they’ll record you and use it as “proof” that you signed up for whatever fraudulent service they’re offering.

The safest thing you can do if you receive one of these calls is to simply hang up, or if you don’t know the number – don’t answer it in the first place.

When heart meets wallet – dating scam:

Nothing says I love you less than an empty bank account, yet that might be your fate if you go looking for love in all the wrong places.

According to the FBI, scammers are preying on people’s hearts and wallets in a new growing trend called romance scams. It starts off simply enough — you meet someone through the service that seems a likely match and contact is made. Things intensify quickly. It seems like a dream romance. It’s not.

Beware of anyone you meet through online dating services who asks for financial gifts or favors (even if he or she is the “love of your life.”) This could be a play to get access to your checking account.

These scammers will leave you broke and broken hearted if you’re not careful. Use your head and be a bit suspicious. If it seems too good to be true, it probably is.

Don’t fall for the bait with phishing:

The chairman of Hillary Clinton’s presidential campaign, fell for a phishing scheme when he reportedly received an email from Google asking him to verify his account.

Unfortunately, the email wasn’t from Google, but was from a scammer — a scammer who now had all the info he needed to hack this Google account.

Software like Photoshop makes it easy for even a mediocre hacker to convince you that they are with a trusted organization like Google, your bank, or another company who handles sensitive matters for you.

Before you give over info, even basic info – remember the painful lesson learned: email isn’t secure. Never share sensitive information over email.

Article Source: Jennifer Reynolds for CUInsight.com

4 Signs That a Charity is Probably a Scam

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Many of us donate to a worthy cause year round. Unfortunately, just as there are good people trying to help others, there are also plenty of scammers out there. You want to feel good about where your money is going, and you want to make sure that you aren’t just lining the pockets of some fraudster. As you field phone calls and receive information from those purporting to help the less fortunate, watch out for the following red flags that might indicate you are dealing with a scam:

1. High-Pressure Phone Tactics

Someone insisting that you give money now, over the phone, is a huge red flag that you are probably dealing with a scam. Most legitimate charities don’t employ high-pressure sales tactics that make you feel like you need to donate immediately.

In some cases, scammers insist that you have to just donate, and they tell you time is too short to send you literature or let you look at a website. If a caller gets frustrated and tries to tell you that you need to donate immediately, hang up the phone.

Legit charities usually have no problem with you saying no. The caller might tell you they are under a deadline for a match, but they won’t pressure you, and once you say you need time to think about it, most legit charities will thank you and move on.

2. No Website

Who doesn’t have a website these days? Scammers, that’s who. If you get a phone call from an organization, and you can’t find a website, that’s a red flag. Most legit charities have websites that describe their mission, who they help, and even include success stories. Even local charities usually have a basic website that allows you to see where they are located and what their needs are.

If an organization doesn’t have a website, that’s an immediate red flag. That’s not to say that every worthy cause would have a website, but it simply means you need to investigate further. Legit charities want people to know they are out there and accept donations.

3. They Won’t Provide You with Their Tax ID

Charities have to apply to be tax-exempt organizations and you can call IRS to verify their legitimacy. If someone over the phone just cannot provide their Tax ID or there’s no way to find that out before you send money, then this is a major red flag. And it’s not totally safe just because they gave you a bunch of numbers either. Call 877-829-5500 to see if the charity is claiming to be who they are. This is also the definitive source for making sure your donation is tax deductible.

4. No One Wants to See You

Watch out if a caller doesn’t want to let you know where they are located. Ask to stop by if they claim to be local. Or, you can ask for a mailing address to send a donation. Legitimate charities are happy to let you have a tour or send them a donation through the mail.

Scammers, though, don’t usually have a mailing address. And they certainly don’t want you anywhere near their base of operations. When an organization comes up with an excuse as to why you can’t visit or send a donation to an address, you should watch out. There’s a good chance you’re dealing with a scammer.

If you are still unsure, you can check Charity Navigator or GuideStar for information about charities and how effective they are, including how much of their resources go toward actually helping others.

There are many worthy causes that deserve your dollar’s attention, but you need to pay attention in order for the real charities to benefit the world. Do your part by taking time to vet out the details and you won’t be sorry to hear that your donations only enriched someone without really helping those in need.

Article Source: Miranda Marquit for MoneyNing.com

Card Skimming 101: How to spot, avoid, and deal with it

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A thief use magnet steal credit card

“Skimming” is a method by which thieves steal your credit card information, and all it requires is a little illicit technology and a lot of criminal intent by those who handle your credit card. Skimming occurs most frequently at retail outlets that process credit card payments — particularly bars, restaurants and gas stations.

How skimming works
Skimmers are small devices that can scan and store credit card data from the magnetic stripe. Crooks can install skimmers on a gas pump, or corrupt employees can have a skimmer stashed out of sight of customers. Once the card is run through the skimmer, the data is recorded, and the crooks can sell the information through a contact or on the Internet, at which point counterfeit cards are made. The criminals go on a shopping spree with a cloned copy of the credit or debit card, and cardholders are unaware of the fraud until a statement arrives with purchases they did not make.

John Brewer, assistant district attorney in the major fraud division of Harris County Texas District Attorney’s Office, says, “Many consumers think that shopping online is a high-risk endeavor compared to going to a brick-and-mortar store, but I believe the opposite. The vast majority of cases we investigate have to do with employees at a physical store stealing your information.”

How to avoid skimming

  • Make sure your card stays in sight, and never let anyone leave your presence with the card if you can help it. “Skimming occurs most at restaurants since the waiter has to walk away with your card,” Brewer says. “If you are in a retail store and they say they have to go to another counter to run the card, follow them.” If you are concerned about letting go of your card at restaurants, use cash instead.
  • Your credit card is like cash. “You need to be aware that your credit card is very valuable,” Brewer says. “Treat it like a diamond or cash. Would you just give someone cash and let them walk away with it?”
  • Monitor credit card receipts and check them carefully against your statements. If you are married, sit down with your spouse to account for all charges, Brewer says. Some thieves take out small amounts in hopes cardholders won’t notice.
  • Shred unwanted financial solicitations and put your mail on hold when you leave town. This will help with other forms of identity theft.

To further protect yourself from potential unauthorized charges or identity fraud, you can request that credit bureaus monitor your accounts for unusual spending patterns and require them to notify you before new credit can be granted in your name. These services come at a price; normally under $100 per year depending on the credit agency. But that might be a worthy investment, especially if you eat in restaurants on a regular basis.

How to deal with skimming

  • Call the police. “When your identity or credit card is stolen, it’s just like having a car stolen,” Brewer says. Make a police report and hang on to the police report number.
  • Contact your bank or credit card issuer immediately and tell them your card data has been stolen. If you don’t make a report quickly, you may be liable for some or all of the unauthorized charges.
  • If you report swiftly, federal law caps your liability at $50. Most credit cards voluntarily go further, and won’t charge you at all — again, if you report quickly. “If you end up being a victim, it’s probably not going to cost you any money,” Brewer says. “If you notify your bank quickly, they’ll return the money. Don’t get hung up about the fact that someone might drain your bank account. The most you will probably spend on it is wasted time and lots of aggravation, since it can be a long process to get everything worked out.”
  • Contact the three major credit bureaus — TransUnion, Equifax and Experian — to request a security freeze, which prevents new credit authorizations without your consent. Brewer suggests visiting the website www.annualcreditreport.com.  Through the site, which was mandated by federal law in response to consumer outcry, you are entitled to receive one free credit report each year from each of the three major credit bureaus.

Brewer suggests viewing the credit reports on a computer you can print from – since you only get to check them once a year. “Look at the inquiries section of your report, and see which companies have looked at your credit,” Brewer says.

If a car dealership looked at your report but you didn’t go there, it’s a sign that the person with your card information went car shopping. Give these reports to the police; it will help them investigate your case.

Avoiding Money Wiring Scams

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financial crookImposters. Impersonators. Fakes. Frauds. Phonies. You might call them by different names, but these scam artists have one thing in common: they pretend to be someone they aren’t and tell you a bogus story to con you into wiring them money.

The crooks will give you a pretty convincing reason to wire money. They might say you owe the IRS taxes and you’ll be arrested if you don’t pay up. Or that you won a federal grant and have to pay a processing fee to get your money. Some even tell you a loved one’s in trouble and needs your help.

They might tell you to use a money wiring service to add funds to a 16-digit account number they give you — they say it’s your case number or account number, but it’s not. Once the transfer goes through, the money’s gone and you can’t get it back.

Government agencies will never ask you to pay by wiring money. Neither will legitimate businesses. If someone insists you pay by wiring money, it’s a scam. Don’t do it. Instead, report it to the Federal Trade Commission at reportfraud.ftc.gov or 1-877-FTC-HELP.

 

Want to help the people you care about avoid a money wiring scam? Watch the short video: Money Wiring Scams

 

Beware of Counterfeit Clothes and Scam Websites

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It’s important to know that there are scam artists out there who will try to take advantage of you. Be on your guard from a new influx of counterfeit clothes and scam websites. The internet has been a great asset to US clothing shoppers looking for good buys on the best brands. Unfortunately, it has also been a great asset to criminals dealing in counterfeit clothes they try to pass off as the real thing. While the illegal market in fake top brand clothing predates the World Wide Web, the Internet has opened up new avenues of opportunity for those dealing in counterfeit clothes.

The United States has seen a large rise in scam websites that typically promise that popular and expensive items of clothing manufactured by the best known brands can be had at bargain prices. They often have fake web addresses that falsely give the impression that they are operating in the US, when in fact the website owners may be scammers operating out of other countries.

The quality of the clothes is often far below the standards set by the real manufacturers, with some websites operating with no actual inventory. Consumers order, their money is accepted, but they never receive anything at all.

The dealing in counterfeit clothes is not some small scale operation. The sums of money involved are huge, with some estimates putting the total take of larger scam websites at millions of dollars per year. The counterfeit clothes racket also ties into other criminal activities, such as banking fraud and identity theft. Once you give a criminal organization your credit card number, there are a wide array of illegal ways it can be used to rob you again.

Because the clothing scam websites are located overseas, it can be all but impossible to complain about poor quality, orders never received or seek relief in the United States legal system. Even reporting the scammers to the law enforcement agencies of the countries from which they operate will seldom bring any results. Sometimes action can be taken to de-register the scam sites so that others won’t get duped, but even this can be ineffective.

The market for counterfeit clothes is not confined to the United States. In Great Britain last year, hundreds of scam shopping websites were closed for selling fake designer clothing and jewelry. In Ireland, poorly made counterfeit clothing became so widespread that the European Consumer Centre made a special plea to consumers to be cautious when buying clothes online.

The center strongly advises “consumers to do comprehensive research on a trader when shopping on the Internet” a spokeswoman said. She continued to suggest that customer look for contact details, as any missing information is a red flag.

It’s also important to know what too look for with counterfeit products. Examine the product as closely as you can online, counterfeit designer goods often have logos that are fuzzy, misspelled, or otherwise off from the brand, something a high quality designer would never allow to ship. The stitching on counterfeit merchandise is often sloppy. If you can see the stitching without much effort, it is nearly guaranteed to be a fake.

Caution should always be used online, but becoming familiar with the genuine product and examining potential deals is one of the best ways to stay safe.

As counterfeit production becomes more elaborate, the proper tags do not necessarily mean a genuine product. As a result, many manufacturers of high quality clothing have taken extra steps to ensure their product stands out. Holographic logos and serial numbers are just a few methods that can ensure a legitimate purchase. Know the designer’s key marks and beware of products that lack them.

Be cautious of high fashion clothing being advertised at greatly reduced prices and only pay using a secure, refundable, method such as a credit card or a secure service such as PayPal.

Make sure you use online retailers that do provide genuine merchandise at a discount. In the end, you’re your own best advocate to prevent getting scammed. Use your common sense and know what you’re buying, and remember the old saying that “if it seems too good to be true, then it probably is.”

IRS Warning About Phone Scams

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scamThe Internal Revenue Service and the Treasury Inspector General for Tax Administration (TIGTA) often hear from taxpayers who have received unsolicited calls from individuals demanding payment while fraudulently claiming to be from the IRS.

“There are clear warning signs about these scams, which continue at high levels throughout the nation,” said the IRS Commissioner. “Taxpayers should remember their first contact with the IRS will not be a call from out of the blue, but through official correspondence sent through the mail. A big red flag for these scams are angry, threatening calls from people who say they are from the IRS and urging immediate payment. This is not how we operate. People should hang up immediately and contact TIGTA or the IRS.”

Additionally, it is important for taxpayers to know that the IRS:

  • Never asks for credit card, debit card, or prepaid card information over the telephone.
  • Never insists that taxpayers use a specific payment method to pay tax obligations
  • Never requests immediate payment over the telephone and will not take enforcement action immediately following a phone conversation. Taxpayers usually receive prior notification of IRS enforcement action involving IRS tax liens or levies.

Potential phone scam victims may be told that they owe money that must be paid immediately to the IRS or they are entitled to big refunds. When unsuccessful the first time, sometimes phone scammers call back trying a new strategy.

Other characteristics of these scams include:

  • Scammers use fake names and IRS badge numbers. They generally use common names and surnames to identify themselves.
  • Scammers may be able to recite the last four digits of a victim’s Social Security number.
  • Scammers spoof the IRS toll-free number on caller ID to make it appear that it’s the IRS calling.
  • Scammers sometimes send bogus IRS emails to some victims to support their bogus calls.
  • Victims hear background noise of other calls being conducted to mimic a call site.
  • After threatening victims with jail time or driver’s license revocation, scammers hang up and others soon call back pretending to be from the local police or DMV, and the caller ID supports their claim.

If you get a phone call from someone claiming to be from the IRS, here’s what you should do:

  • If you know you owe taxes or you think you might owe taxes, call the IRS at 1.800.829.1040. The IRS employees at that line can help you with a payment issue, if there really is such an issue.
  • If you know you don’t owe taxes or have no reason to think that you owe any taxes (for example, you’ve never received a bill or the caller made some bogus threats as described above), then call and report the incident to TIGTA at 1.800.366.4484.
  • You can file a complaint using the FTC Complaint Assistant; choose “Other” and then “Imposter Scams.” If the complaint involves someone impersonating the IRS, include the words “IRS Telephone Scam” in the notes.

Taxpayers should be aware that there are other unrelated scams (such as a lottery sweepstakes) and solicitations (such as debt relief), that also fraudulently claim to be from the IRS.

The IRS encourages taxpayers to be vigilant against phone and email scams that use the IRS as a lure. The IRS does not initiate contact with taxpayers by email to request personal or financial information. This includes any type of electronic communication, such as text messages and social media channels. The IRS also does not ask for PINs, passwords or similar confidential access information for credit card, bank or other financial accounts. Recipients should not open any attachments or click on any links contained in the message. Instead, forward the email to phishing@irs.gov.

For more information or to report a scam, go to www.irs.gov and type “scam” in the search box. More information on how to report phishing scams involving the IRS is available on the genuine IRS website, IRS.gov.